Operations Coordinator

Energy Federation, Inc. 2018-01-10T20:29:50+00:00

Energy Federation, Inc., a national leader in promoting energy efficiency and renewable energy is looking for an Operations Coordinator. Ideal candidate will have excellent organizational, written and oral communication skills. Must display a high degree of professionalism with the ability to continuously prioritize, multitask, problem solve and work well under pressure and within tight deadlines. The tasks and responsibilities in this role will evolve based on client and program needs.

Primary Responsibilities:

  • Coordinate and manage program tasks to ensure delivery within scope and timelines.
  • Manage escalations for any customer program questions that arise due to evolving program policies and procedures.
  • Generate and verify summary reports, detail reports and data for invoicing various programs, including regular financial reconciliation of rebate program accounts.
  • Create regular invoices for program and management fees and other billable activities.
  • Review periodic invoices for management fees and other billable activities and ensure supporting data files/reports support invoices.
  • Conduct quality control measures, including validating information and reports are entered accurately in various databases.
  • Identify problems in operations process and resolve them in quickly and timely manner.
  • Manage and maintain both customer and client confidential information.
  • Perform duties to include but not limited to: photocopying, faxing, mailing, and filing.
  • Process information utilizing Microsoft Office and other PC-based applications.

Successful candidate should have:

  • 1-2 years related work experience or educational equivalent (internships, co-ops, etc);
  • High degree of discretion dealing with client and customer information;
  • Excellent organizational, problem solving and proven verbal and written communication skills;
  • Ability to prioritize and multitask, with strong attention to detail mandatory;
  • Self-starter traits, with the ability to work independently;
  • Proficiency in Microsoft Office Suite, Salesforce or Tableau knowledge a plus;
  • Familiarity with process flow analysis and problem-solving techniques;
  • Experience with account reconciliations;
  • Ability to work standard hours (Monday – Friday 8am-5pm) and also have the flexibility to work additional non-standard hours when required to complete tasks at various times to meet client deadlines.

Energy Federation, Inc offers an outstanding benefit package including medical, dental, disability, life insurance and 401k.  This is an excellent opportunity to take part with a leader in the dynamic field of energy efficiency and sustainability and join a fast growing industry.  Please visit us at www.efi.org.

Energy Federation, Inc. is an equal opportunity employer.

Please email cover letter, resume and salary requirements to jobs@efi.org

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Energy Federation, Inc. offers an outstanding benefit package including medical, dental, disability, life insurance and 401k.  This is an excellent opportunity to take part with a leader in the dynamic field of energy efficiency and sustainability plus join a fast growing industry.  Please visit us at www.efi.org.

Energy Federation, Inc. is an equal opportunity employer.

Please email cover letter, resume and salary requirements to jobs@efi.org.

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